Services and Techniques

Personal and individual representation
All accounts assigned, will be handled by one experienced telephone counselor, in order to guarantee maximum effectiveness and coverage. Additional personnel will be assigned if volume warrants.

Collection follow-up procedures
Accounts with good home and/or job telephone numbers will be called a minimum of five (5) times or until the account is paid. Simultaneously, a series of three (3) to five (5) demand notices will be mailed. Additional letters are sent according to circumstances.

EQUIFAX(CSC Credit Services) & Trans Union
MCA is on-line with CSC Credit Bureau and Trans Union, and with your permission, unpaid accounts will be reported, which will result in a seven (7) year record. Many times payment will be made in order to clear one's credit record and obtain new credit.

Skiptracing
Our trained professional collection counselors are equipped with special tools needed to locate the most hopeless skip accounts. These tools include street directories; library listings; City Hall and Chamber of Commerce listing; and on-line availability to immediate credit bureau information; Powerfinder (CD ROM program), location ability in every U.S. location by name, address and phone number; Southwestern Bell directory assistance program, which is updated every 48 hours. ACA Internet specialized skip tracing program.

Legal referrals
When it is deemed that accounts must be referred for legal disposition and there are known attachable assets, suit authorization must be signed by you, our client, giving the agency permission.

Technical:

Traditional contingency collections
Pre-collection service
Personalized status reporting
Check recovery specialists
Complete statistical reporting
Computerized operation
American Collectors Assoc trained staff
Small and large balances accepted
Second placements accepted
Electronic funds transfer capability
Checks by telephone

MCA Management Company
Medical - Commercial Audit, Inc.
PO BOX 480
High Ridge, MO 63049
636-677-3000
TOLL FREE 800-886-0627
FAX 636-677-1588
JKRepa@aol.com

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